FAQs
- First, it is preferable to create an account with us to track your orders or find out how far your order has arrived. Know the offers and discounts or cancel the order:
- Choose the product you want to buy and put it in the cart.
- Enter the cart and complete the order.
- Type your first and last name. Please write the triple name for ease of the shipping process.
- Enter the 11-digit phone number.
- Your personal e-mail to communicate with him and send you your invoices.
- Enter your address details for easy shipping process.
- Select the governorate to which it belongs.
- If you have any additional information or notes about the order or a note about the delivery of the shipment, please write it in the order notes box.
- Choose the payment method you prefer:
- Payment when receiving.
- Payment by Visa or Master Card.
- Payment via any bank wallet.
10-Confirm the order.
Easily and easily communicate with us through the contact us list:
1- Call us on our phone number and give our representative the order number.
2- Via our WhatsApp on our phone number and give our representative the order number.
3- By sending an e-mail from the list and writing the details of the problem and one of our representatives will contact you immediately and give our representative the order number.
4- Via our chat box and you will be answered quickly and give our representative the order number to cancel your order.
Easily and easily communicate with us through the person icon menu next to the shopping cart or on the site by logging in or creating an account:
1- Write the name.
2- Write an email.
3- Write your password, please write in it capital and small letters, numbers and symbols.
For assistance, please go to the Contact Us menu.
Easily and easily communicate with us through the contact us list:
1- Call us on our phone number and give our representative the order number.
2- Via our WhatsApp on our phone number and give our representative the order number.
3- By sending an e-mail from the list and writing the details of the problem and one of our representatives will contact you immediately and give our representative the order number.
4- Via our chat box and you will be answered quickly and give our representative the order number to cancel your order.
1- With Dokkan Egy, buy while you are assured that he requested a review more than once before going out to the sustainable customer as a continuation of the product.
2- We are the most important thing we have, not that we sell and that the important thing is that we have customers and that we really apply our motto the shop or the place is your place and that the customer is very reassuring.
3- Pay with the payment method you like:
• Payment when receiving.
• Payment by Visa or Master Card.
• Payment via any bank wallet.
- First, it is preferable to create an account with us to track your orders or find out how far your order has arrived. Know the offers and discounts or cancel the order:
- Choose the product you want to buy and put it in the cart.
- Enter the cart and complete the order.
- Type your first and last name. Please write the triple name for ease of the shipping process.
- Enter the 11-digit phone number.
- Your personal e-mail to communicate with him and send you your invoices.
- Enter your address details for easy shipping process.
- Select the governorate to which it belongs.
- If you have any additional information or notes about the order or a note about the delivery of the shipment, please write it in the order notes box.
- Choose the payment method you prefer:
- Payment when receiving.
- Payment by Visa or Master Card.
- Payment via any bank wallet.
10-Confirm the order.
Through different shipping companies or special representatives between us